plans and quality management plans. Coordinating with project teams and stakeholders (including the customer) to ensure compliance with quality, technical specifications and contractual requirements
and tools Assist in definition, initiation and design of architecture in projects/ programs Provide expert advice, training and technical assistance to development team, lower level service and
troubleshooting.Record, document, and report software errors to the development team.Forward complex inquiries to the relevant specialist department.Maintain accurate records of customer interactions and technical issues
, and critical thinking skillsStrong technical background or experience with various HR & other applications (such as: Oracle, myTW, Kronos, Avature, Survey Monkeyri) is highly preferredAbility to work